1. Delivery time for garments
Generally, outfits are available for delivery in the below mentioned times. For more accurate turnaround time info or priority order service please contact customer service.
Special Occasions and Bridal: 25 to 30 days
Evening and Party Wear: 12-15 days
Casual Wear: 12-15 days
Kurtis and tops: 12-15 days
These are only estimated time frames and may vary during seasonal workload and peak periods. Final delivery time will depend on the product you are buying. Please contact customer service for more information on delivery time frame before placing your order.
2. Express shipping service
We use FedEx, DHL and Skynet to ship to virtually any address in the world between 2 – 4 working days from the date of dispatch. Generally all orders are dispatched from our warehouse as per turnaround time mentioned in section 1 above except when there is a delay from the supplier. Exclusive cannot be held responsible for delays that may occur during transit or delays from the supplier, however we shall notify you if we are aware of any foreseeable delays, in which case we will offer you an alternative product or a refund.
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